Social sustainability
Affordability and fairness
We have been working closely with Ofwat and Defra on providing appropriate advice to the Government, supported by the extensive research and analysis we have undertaken, to address the issues of affordability and fairness for customers in the South West, raised in the independent Walker Review.
In the consultation paper 'Affordable water: a consultation on the Government's proposals following the Walker Review of Charging' the Government indicated that public funding will be available to address the issue of fairness of charging for our customers, an issue that has arisen as a result of three per cent of the population funding the cleaning up of 30% of the nation's bathing waters since 1989. We will continue to work closely with the Government to examine the practicality of options to help our customers.