Feedback Form

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Question 1

Please select the group(s) you belong to:

MP/MEP/Government Analyst Community Organisation

Local/Regional Government Peer Group Employee

Regulator Industry Body Supplier

Lender NGO Media

Shareholder Customer Other

Question 2

Please score each section below by selecting the appropriate option to show which aspects are important to you and whether we have met your expectations:

Coverage of full range of Corporate Responsibility issues
Key area Could do better Met Exceeded Comments:

Sense of strategic direction and key messages
Key area Could do better Met Exceeded Comments:

Clarity of aims and objectives
Key area Could do better Met Exceeded Comments:

Clarity of text - font size
Key area Could do better Met Exceeded Comments:

Clarity of language
Key area Could do better Met Exceeded Comments:

Compliance reporting
Key area Could do better Met Exceeded Comments:

Level of detail
Key area Could do better Met Exceeded Comments:

Presentation of information through tables and graphs
Key area Could do better Met Exceeded Comments:

Photographs
Key area Could do better Met Exceeded Comments:

Reporting against targets
Key area Could do better Met Exceeded Comments:

Independent verification
Key area Could do better Met Exceeded Comments:

Question 3

Please list (in order of importance as applicable to your areas of interest) any issues you feel we should have included in the 2011 report, which you would like to see coverage of in the 2012 Corporate Responsibility Report.
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Question 4

Do you consider there is too much information in certain areas of the report? If so, please advise which items you consider to be superfluous:
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Question 5

Please provide any further comments:
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