Environmental sustainability
2010/11 Target
Maintain certification to ISO 14001 across the company.
Met
We recognise that our core business of delivering treated water and cleaning waste water impacts on the environment, affecting river and sea water quality. We recognise our responsibilities to exert sound stewardship, to minimise pollution and our carbon footprint . We also recognise that we must adapt to the effects of climate change. We regularly take opportunities to impact positively on the environment - for instance with regards to the nurturing of wildlife.
We have robust systems in place, certified to ISO14001, to review our environmental impacts and then take action to minimise adverse environmental impacts.
We use more assets per customer than any of the other water and sewerage companies in the UK. We have 636 treatment works and there are some 877 pumping stations and 1,001 combined sewer overflows in our 9,328 km waste water network. How we operate these assets is monitored by the Environment Agency against a range of measures of performance. We aim to deliver a service that represents high quality and reliability to customers and also complies with environmental standards.